Privacy Notice
Effective Date: March 25, 2026
This Privacy Notice describes how Sort-It-Out, Inc. and its affiliates, brands, programs, and authorized representatives (“Sort-It-Out,” “we,” “us,” or “our”) collect, use, disclose, store, retain, and otherwise process personal information through our websites, landing pages, Thinkific school, courses, memberships, classes, communities, digital products, downloads, email communications, customer support channels, and any related services that link to or reference this Privacy Notice (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Notice. If you do not agree, do not access or use the Services.
Important: This Privacy Notice is provided for transparency and compliance purposes. It is not intended to create any contractual promise, guarantee, or independent legal right except to the extent required by applicable law.
1. Scope and Application
This Privacy Notice applies only to information collected by or on behalf of Sort-It-Out in connection with the Services.
This Privacy Notice does not apply to:
- third-party websites, tools, plug-ins, platforms, social media services, payment processors, advertisers, analytics providers, or applications that we do not own or control;
- information collected offline except where specifically incorporated into our Services operations;
- information processed solely on behalf of another party where we are not the party determining the purposes and means of processing.
Our Services may be hosted, powered, or supported in whole or in part by third-party platforms or providers, including course-hosting and e-commerce providers. Those third parties may collect, receive, store, or process information under their own terms and privacy practices. We are not responsible for the privacy, security, content, or practices of third parties except as required by applicable law.
2. Information We May Collect
We may collect, receive, create, infer, combine, or otherwise process the following categories of information, depending on how you interact with the Services:
A. Information You Provide Directly
Information you choose to provide, including:
- name
- email address
- mailing address
- billing address
- telephone number
- username and password
- account registration information
- enrollment information
- order and purchase information
- customer service communications
- survey responses
- feedback
- comments
- testimonials
- community posts
- homework, assignments, submissions, files, images, audio, or video you upload or submit
- any other information you voluntarily provide to us
B. Transaction and Commercial Information
Information relating to your purchases or interactions with our Services, including:
- products or services viewed, selected, purchased, or canceled
- subscription status
- payment status
- refund or chargeback history
- account balances
- purchase history
- order details
- promotional redemptions
- enrollment history
C. Payment Information
Payments may be processed by third-party payment processors, gateways, or platform providers. We may receive limited payment-related details such as billing name, billing address, transaction status, last four digits of a card, payment method type, subscription status, or payment confirmation. We do not represent that we store or control full payment card data unless expressly stated otherwise.
D. Account, Educational, and Participation Information
If you create an account or enroll in a class, course, or community, we may collect:
- login credentials
- account preferences
- course progress
- completion status
- quiz or survey responses
- attendance information
- participation records
- certificates
- community activity
- communications related to your account or participation
E. Automatically Collected Information
When you access or use the Services, we and our vendors may automatically collect certain information, including:
- IP address
- browser type
- device type
- operating system
- language settings
- approximate geolocation derived from IP
- referral source
- pages visited
- clickstream data
- session duration
- timestamps
- crash data
- log files
- identifiers associated with cookies, pixels, tags, scripts, SDKs, or similar technologies
F. Information From Other Sources
We may receive information from third parties, including:
- platform providers
- payment processors
- email service providers
- analytics providers
- advertising partners
- social media platforms
- affiliates
- referral partners
- publicly available sources
- fraud-prevention providers
- identity or account verification providers
- professional advisors
- other users who refer or invite you
- other parties when you authorize them to share information with us
G. Inferences and Derived Information
We may generate or infer information based on your interactions with the Services, such as your interests, engagement patterns, preferences, likely course interests, customer status, or marketing responsiveness.
3. Information You Should Not Submit
Unless specifically requested by us, do not submit highly sensitive information through the Services, including Social Security numbers, driver’s license numbers, passport numbers, government ID numbers, full financial account credentials, medical records, or other highly sensitive data.
If you choose to submit such information, you do so voluntarily and at your own risk, and you authorize us to handle it as reasonably necessary to respond to you, provide requested services, protect our rights, or comply with law.
4. How We May Use Information
We may use personal information for any lawful purpose, including to:
- provide, operate, maintain, manage, and improve the Services;
- create, administer, authenticate, and secure user accounts;
- process registrations, purchases, subscriptions, renewals, cancellations, refunds, and support requests;
- provide courses, classes, coaching, memberships, digital products, downloads, certificates, communities, and related materials;
- communicate with you about your account, orders, access, updates, support, billing, changes, policies, and transactions;
- send newsletters, promotional communications, event notices, offers, and marketing materials, subject to your choices and applicable law;
- personalize content, offers, and user experience;
- monitor usage, detect errors, troubleshoot, test, analyze performance, and improve functionality;
- protect against fraud, abuse, piracy, unauthorized access, chargebacks, policy violations, and other misuse;
- enforce our Terms of Service, rules, policies, or other agreements;
- conduct internal reporting, analytics, business planning, auditing, recordkeeping, compliance, and quality-control activities;
- comply with legal, tax, accounting, regulatory, law-enforcement, or court obligations;
- establish, exercise, or defend legal claims;
- prevent harm to us, our users, or others;
- create aggregated, anonymized, or de-identified information and use or disclose such information for any lawful purpose.
We may combine information from different sources for these purposes.
5. Legal Bases for Processing
To the extent applicable law requires a legal basis for processing, we may process information based on one or more of the following:
- performance of a contract or steps taken at your request;
- compliance with legal obligations;
- our legitimate interests, including operating, protecting, improving, marketing, and administering the Services;
- your consent, where required or where we choose to rely on consent.
6. Cookies, Tracking Technologies, and Similar Tools
We and our vendors may use cookies, pixels, local storage, tags, scripts, and similar technologies to:
- operate the Services;
- keep users logged in;
- remember settings and preferences;
- enable purchases and account functions;
- monitor traffic and usage;
- analyze engagement and performance;
- improve user experience;
- support security and fraud prevention;
- measure advertising or marketing performance;
- support remarketing, retargeting, or audience-building activities, where used.
Your browser or device may allow you to manage certain cookies or tracking technologies. Blocking or disabling certain technologies may affect the availability or functionality of parts of the Services.
Where required by applicable law, we will provide any additional notices, consents, opt-outs, or controls required for certain cookies, analytics tools, advertising technologies, or similar processing.
7. How We May Disclose Information
We may disclose personal information as follows:
A. Service Providers and Contractors
We may disclose information to service providers, contractors, processors, vendors, and business partners that perform services for us or support the Services, including providers of:
- website hosting
- course hosting
- cloud storage
- payment processing
- email delivery
- customer support
- analytics
- advertising
- affiliate tracking
- security
- fraud detection
- identity verification
- video hosting
- content delivery
- accounting
- legal services
- administrative support
B. Platform Providers
Our Services may be provided through or integrated with third-party platforms. Those providers may host data, process transactions, manage student accounts, provide security tools, or otherwise support the Services.
C. Business Transfers
We may disclose or transfer information in connection with any actual or proposed merger, acquisition, financing, restructuring, bankruptcy, receivership, sale of assets, dissolution, or other business transaction.
D. Legal, Compliance, and Protection Purposes
We may disclose information if we believe, in our sole discretion, that disclosure is necessary or appropriate to:
- comply with law, regulation, subpoena, court order, or legal process;
- respond to lawful government or law-enforcement requests;
- enforce our agreements;
- investigate or prevent fraud, abuse, piracy, security incidents, or suspected unlawful activity;
- protect the rights, property, safety, or operations of Sort-It-Out, our users, or others;
- establish, exercise, or defend legal claims.
E. With Your Direction or Consent
We may disclose information at your direction, with your consent, or when you intentionally choose to make information available to others.
F. Public, Community, and Interactive Areas
If the Services allow comments, testimonials, reviews, community posts, group discussions, member directories, or other interactive features, any information you submit there may be visible to others, copied, republished, indexed by search engines, or otherwise used by third parties. We do not control and are not responsible for how others use information you choose to make public or available to other users.
8. No Obligation to Monitor User Content
We are not obligated to monitor, screen, edit, or remove user-submitted content, community posts, comments, testimonials, or other materials, although we reserve the right to do so at any time and for any reason permitted by law or our policies.
9. Data Retention
We retain personal information for as long as we reasonably determine is necessary or appropriate for the purposes described in this Privacy Notice, including to:
- provide the Services;
- maintain accounts and transaction records;
- comply with legal, tax, accounting, regulatory, or reporting obligations;
- enforce our agreements;
- resolve disputes;
- detect or prevent fraud and misuse;
- maintain backups and archives;
- protect our rights and business interests.
Retention periods may vary depending on the type of information, the nature of the relationship, the sensitivity of the data, operational needs, legal requirements, dispute risk, and available deletion methods.
Even if you request deletion, we may retain some information where permitted or required by law, for legitimate business purposes, for backup or archival purposes, to complete transactions, to enforce agreements, to resolve disputes, or to detect, prevent, or address fraud, security, or technical issues.
10. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to help protect personal information. However:
- no method of transmission over the internet,
- no method of electronic storage,
- and no security program
can be guaranteed to be 100% secure.
Accordingly:
- we do not warrant or guarantee absolute security;
- you provide information at your own risk;
- you are responsible for safeguarding your login credentials and devices;
- we are not responsible for circumvention of privacy settings or security measures beyond our reasonable control.
If a security incident occurs, we may take any actions we deem appropriate, including notification, remediation, investigation, cooperation with authorities, or other responsive measures, as required by law or as we otherwise determine appropriate.
11. International, Interstate, and Cross-Border Processing
Our Services may be operated, hosted, processed, or supported in the United States, Canada, or other jurisdictions by us or our vendors. By using the Services or providing information, you understand that your information may be transferred to, stored in, or processed in jurisdictions with privacy laws that may differ from those of your place of residence.
12. Your Choices
You may have the following choices, depending on the circumstances:
- You may unsubscribe from promotional emails by using the unsubscribe link in the message.
- You may be able to update certain account information through your account settings.
- You may request access, correction, or deletion of certain information by contacting us.
- You may be able to control certain cookies or tracking technologies through your browser, device, cookie banner, or other available tools.
Even if you opt out of promotional communications, we may still send you transactional, relationship, service, billing, account, security, legal, and operational communications.
13. U.S. State Privacy Rights
Depending on your state of residence and subject to applicable law, you may have the right to request that we:
- confirm whether we process your personal information;
- provide access to certain personal information;
- correct certain inaccurate personal information;
- delete certain personal information;
- provide a portable copy of certain personal information;
- opt you out of certain processing, including, where applicable, targeted advertising, sale, sharing, or certain profiling activities.
You may also have the right to appeal a denial of your privacy request, where applicable law provides such a right.
To submit a request, contact us using the contact information below. We may need to verify your identity and authority before processing a request. We may deny, limit, or decline a request where permitted by law, including when:
- we cannot verify your identity or authority;
- the request is repetitive, excessive, or manifestly unfounded;
- compliance would impair the rights of others;
- the information is exempt from disclosure or deletion;
- retention is required or permitted by law;
- the request cannot reasonably be fulfilled using commercially reasonable means.
Authorized agents may submit requests on your behalf where permitted by law, subject to verification and proof of authority.
Where required by applicable law, we will honor qualifying opt-out requests and recognized opt-out preference mechanisms to the extent legally required and technically supported in the context of the Services.
14. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 except as may be permitted by law and with appropriate authorization where applicable.
If we believe that personal information from a child under 13 has been collected in a manner not permitted by law, we may delete that information.
If you believe a child may have provided personal information to us improperly, contact us using the information below.
15. Third-Party Websites, Links, and Embedded Content
The Services may contain links to third-party websites or may include embedded content or integrations provided by third parties. We do not control and are not responsible for those third parties’ privacy, data handling, security, content, availability, or practices. Your use of third-party services is at your own risk and subject to their terms and notices.
16. Do Not Track
Because browser-based “Do Not Track” signals and similar mechanisms may not operate consistently across browsers, platforms, or vendors, we do not make any representation regarding our response to such signals except to the extent required by applicable law.
17. Changes to This Privacy Notice
We may update or modify this Privacy Notice at any time, in our sole discretion. The updated version will be effective when posted, unless otherwise stated. Your continued use of the Services after an updated version is posted constitutes your acknowledgment of the revised Privacy Notice to the fullest extent permitted by law.
18. Contact Us
If you have questions about this Privacy Notice or want to submit a privacy-related request, contact:
Sort-It-Out, Inc.
[email protected]